The factory service booklet provides information on how to service and take care of your watch. When purchasing a new or pre-owned Rolex there are three documents you need to look for: the instruction manual, the factory service booklet, and the warranty. You can purchase a Rolex watch used and it can still come with its original documents. We do not include free appraisals for any gold chains without diamonds.This Rolex watch comes with all of the original documents including the warranty card. Please contact a representative for more information. This appraisal is an $80 value! But it's yours free* because we value our customers!įree appraisals are not included for international orders. Your appraisal will also be stamped with our company's corporate stamp, making it an official TraxNYC corporate document. Your appraisal will include all the specifics of your item such as carat weight, gram weight, diamond grade, current market value, and more. Your purchased merchandise will be appraised and certified by a TraxNYC jewelry expert. Additionally, you can purchase an extended warranty. For instance, if you happened to drop your diamond cross down a flight of stairs and a diamond fell out, we will fix it for free. TraxNYC offers a 1 month, in-house warranty for free on all diamond jewelry purchased from us. We ship WORLD-WIDE contact us for the rates. Please call any of our Customer Representatives if you wish to make this type of request. If you need an item by a certain date, this can be arranged. Items usually ship within 2 to 5 days of purchase. VISA, MasterCard, American Express, or Discover card When you purchase an item through our shopping cart system, you will have the option of paying with: TraxNYC can accept a variety of payment types. If for any reason, you wish to return it, a restocking fee may apply. GuaranteeĪll items purchased on are GUARANTEED to be exactly as described. If you have a problem with what you purchased, we will try to help you until you're 100% satisfied. Please keep in mind that that our policy is FLEXIBLE. Rest assured - TraxNYC will service your Rolex watch to the highest of standards.Īt TraxNYC our customer policy is built around making your purchase experience better than in any other jewelry store or website. Our location in NYC's diamond district allows us to engage with expert watch craftsmen, some of which have personally worked for Rolex in Geneva, Switzerland. All of our luxury brand watches come with TraxNYC's 1 year warranty. If you choose to purchase a Rolex that has a voided warranty due to modification or an expired warranty, you don't have much to fear. This is due to the fact that you can remove the aftermarket bezel and put in the factory bezel in its place. However if diamonds are added via removable bezel the warranty is still in effect. The official Rolex warranty is voided after diamonds are added to the band or the case of the watch. The watch comes with its original diamond dial, however, the diamonds on the bezel are set by our jewelers.Ĭustomized diamond work, such as putting diamonds on the bezel or band of the watch, are an amazing way to embellish a beautiful Rolex watch. This is a pre-owned Rolex that has been modified with after market diamonds. Watches missing their warranty are of lesser value and are priced respectively. There can be instances when they have no documents at all, or just one or two out of three. Not all Rolex watches come with all three sets of papers. The warranty is the most important document because it authenticates the watch. The most important document, the warranty, provides the purchaser with the serial number, style of dial, materials information, the original certified dealer, name of purchaser and date of purchase. This Rolex watch comes with all of the original documents including the warranty card.
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